AI Voice Agents and Phone Answering
Archi Group builds AI voice agents that answer your business phone around the clock: they greet callers, book appointments into your calendar, answer common questions, take messages, and transfer real issues to a human. Callers get helped in seconds instead of hearing voicemail.
Every missed call is a customer calling someone else
A homeowner with a broken AC does not leave a voicemail. They call the next company on the list. A diner who cannot get through books another restaurant. Front desks get busy, techs are on roofs, and after 6pm most business phones simply give up. The demand is already on your phone line. A voice agent captures it.
What we build
A voice agent built around your phone line, your calendar, and your rules:
- Inbound answering, 24/7, with your greeting and your rules
- Appointment booking straight into Google or Outlook calendars, or field software like ServiceTitan, Jobber, and Housecall Pro
- Answers to the questions that make up most calls: hours, service area, basic pricing, directions
- Warm transfer to your team when a caller needs a human, with a summary of the call so far
- Message taking with instant text or email summaries to you
- Outbound reminders and follow-up calls for appointments and quotes
- English and Spanish
What it will not do
It will not pretend to be human. Callers are told they are talking to an assistant, and modern voices are natural enough that most people just want their problem solved. It also will not bluff through complex or sensitive calls. Those go to your team, by rules you set, every time.
Built by people who answer these phones
We operate an HVAC company and a restaurant. We know exactly what a missed Friday afternoon call costs, because they were our missed calls. That is the standard we build to.
What it costs
Builds run $6,500 to $18,000 depending on integrations and call flows. Ongoing service starts at $500 per month, which covers monitoring, improvements, and a monthly allowance of call minutes; additional minutes are passed through at cost, typically $0.10 to $0.30 per minute. For context, agency voice agent builds commonly run $20,000 to $70,000. Free audit and fixed quote first, always.
How it works
- 1
Free audit. A 20 minute call where we find the three places AI can save your business the most time or money. You get a fixed quote, whether or not you hire us.
- 2
Build. Most projects go live in 2 to 6 weeks. You approve everything before it touches a customer.
- 3
Run. We monitor, fix, and improve the system every month, and you get a plain English report on what it did.
Common questions
Will callers know it is AI?
Yes. The agent introduces itself as an assistant. In practice, callers care about being helped fast far more than about who is helping. You can hear a demo call on the audit.
What happens when it cannot help?
You set the rules: warm transfer to a person, take a message with an instant summary to your phone, or schedule a callback. There are no dead ends.
Can it book into the systems we already use?
Yes. Google and Outlook calendars, field service tools like ServiceTitan, Jobber, and Housecall Pro, reservation systems, and most CRMs. If it has an API, we can usually connect it.
Why not just use a $200 per month AI receptionist app?
For simple message taking, those apps can be enough, and if that is your case the audit will say so. A custom build pays off when you need real booking, integrations with your systems, your exact scripts, and ownership of the setup.
How fast can it go live?
Typically 2 to 4 weeks, including testing against your real call scenarios before it ever answers a live customer.